Then I removed the biometric devices driver and reinstalled it. Run the executable or extract the installation files to a location on your disk. In that process, it will ask you to swipe your fingerprint. I rebooted and the Biometric device was not listed, but an unknown device showed up in the Device Manager. Message 4 of 6 1, Views.

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When it comes to applying this package, please note that, although other platforms might also be compatible, it is not recommended that you to install the fingerprint software on OSes other than the specified ones; in other words, finverprint have to make sure that your computer is supported by this release.

A message displays if the scan hp elitebook 8440p fingerprint reader not accepted.

Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. As a last resort I started to read other posts on all the Forums and User guides.

8440p Win 7: Fingerprint reader not detected

Related Step by Step Guides. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. Check for Windows support. I also uninstalled the windows driver through Device manger 4. This task allows you to set up hp elitebook 8440p fingerprint reader user authentication method based fingetprint fingerprint recognition. Open the Device Managerand then expand the Biometric list of recognized sensor devices.


I tried several different drivers, but could only get the HP Client Security program to recognize the fingerprint.

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Contact HP for hp elitebook 8440p fingerprint reader support or repair service. Salam first up and i just need huge help now, My Windows hello option doesnt show and whenever i uninstall driver software and it automatically installs Version 2.

I have tried reinstalling Windows several times. I can now log in with my fingerprints, just not through the built-in HP SimplePass software I had been using in Win 7.

Fingerprint Scanner HP Elitebook p

Europe, Middle East, Africa. The fingerprint access manager software is listed. Using a combination of the sp Validity fingerprint reader driver for 32 bit and 64 bit Windows 7, Vista, and XP.

I downloaded and installed HP protect tools for fingerprinf laptop from HP website which was basically for windows 7 and installed it. If there is a Biometric entry, then Windows supports the device.

Solved: p Win 7: Fingerprint reader not detected – HP Support Forum –

This is puzzling; it was working just hp elitebook 8440p fingerprint reader in Windows 10 so I know the reader isn’t physically broken or anything. Europe, Middle East, Africa. Follow the steps displayed by the setup wizard. Hp elitebook 8440p fingerprint reader your browser’s documentation for specific instructions. Do you have issues with fingerprint scanner not working after pc comes out of hibernation?


You will have to locate and purchase a third party security program. Find new device drivers if you changed operating systems. It had Windows 10 to begin with when I bought it, but most of the hardware, like video, wifi, and certian buttons, were incompatible with it.

Next, see if Windows supports the fingerprint reader. If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result.

Find Solutions, ask questions, and share advice with other HP product owners. No option for Windows Hello listed on the.

I rebooted and the Biometric device was not listed, but an unknown device showed up in the Device Manager. HP Fingerprint Reader Software. The security client was a new one though, but it showed “Fingerprint reader hp elitebook 8440p fingerprint reader detected, please connect the reader” the reader is built into the computerand now Biometrics doesnt show up in the Control Panel anymore. Redaer reader not detected.